I spent three years at Service Fusion, where I saw the same thing again and again: contractors paying for powerful software but never getting the training or setup to use it well. I started Briggs Consulting to close that gap. I have a real passion for teaching, and I love helping teams clean up their systems and get more out of the tools they already own.

With a strong background in account management and hands-on experience across the HVAC, electrical, plumbing, and manufacturing industries, I specialize in helping businesses improve operations through technology, organization, and streamlined workflows.

I bring extensive experience with CRM platforms, QuickBooks, Service Fusion, and modern business systems, helping companies transition into more efficient digital processes. My expertise includes workflow development, operational organization, document creation, digital forms, and client-facing information packets designed to improve communication and productivity.

I’m also highly experienced in leveraging AI and modern software tools to simplify tasks, automate processes, and create scalable systems that support long-term growth and efficiency. My focus is always on building practical solutions that save time, improve consistency, and help businesses operate at a higher level.